Handle more.
Hire less.
Deploy custom AI agents that answer your customers in seconds across chat, booking, phone and back-office, then take the repetitive work off your team so you scale without scaling headcount.
A 15-minute call. No commitment, no pitch. You leave with the audit either way.
Sample runs, written the way we build them. Yours work off your own systems and data.
Typical client outcomes
What actually changes in the first quarter
Averages across client engagements, drawn to scale. A typical build pays for itself around month four. Your own figures come out of the free audit.
First 12 weeks after go-live
- Resolved by AI
- Routed to your team
›View the numbers
| Week | Resolved by AI | Your team | Total | AI share |
|---|---|---|---|---|
| W1 | 160 | 260 | 420 | 38% |
| W2 | 200 | 235 | 435 | 46% |
| W3 | 239 | 211 | 450 | 53% |
| W4 | 273 | 197 | 470 | 58% |
| W5 | 298 | 182 | 480 | 62% |
| W6 | 322 | 173 | 495 | 65% |
| W7 | 338 | 167 | 505 | 67% |
| W8 | 359 | 161 | 520 | 69% |
| W9 | 371 | 159 | 530 | 70% |
| W10 | 392 | 153 | 545 | 72% |
| W11 | 409 | 151 | 560 | 73% |
| W12 | 426 | 149 | 575 | 74% |
Inquiries per week, stacked. Illustrative model of a typical engagement. Total volume grows 37% over the period while the share resolved without a human settles inside the 60–80% band we see across clients. Your own numbers come out of the free audit.
of support cost avoided in year one
Accrues as deflection ramps, not on day one
of routine inquiries resolved without a human
Band observed across engagements
average time to a useful first reply
Against a manual average near four hours
from kickoff to a chatbot handling live traffic
Four phases · 13 weeks including buffer
Client Experiences
What clients say about working with us
- Registered LLC. Our own engineers, no resellers
- Allen, TX. Working in your timezone
"The chatbot handles about 70% of our support tickets now. Our team actually has time to focus on the orders that need real attention. The ROI showed up in the first two months."
"We were skeptical about AI feeling impersonal. The Lumis team trained it so well on our product that customers can't tell the difference, and our satisfaction score went up."
"I'm not technical at all. The whole process was handled for me: discovery, setup, integrations. We were live in under 90 days and saving money immediately."
* Representative of typical engagements, attributed by role and sector.
Clear, Honest Investment
No retainers, no surprises. One clear build fee, then it runs for you.
- One build fee, quoted from your actual scope, not a monthly retainer
- Most builds land between $1,499 and $3,500 with integrations
- Typically pays for itself around month four
- We have never missed a delivery window
AI Starter
Perfect for small teams automating their first customer-facing workflow.
One-time build fee
- One automation (chat, booking or workflow)
- Basic CRM Integration
- FAQ & Knowledge Training
- Standard Support
- ~1 Week Delivery
Business Transformation
End-to-end AI automation for businesses ready to scale without scaling costs.
Custom quoted based on scope
- Multi-channel: web, SMS, email, voice
- Booking & back-office workflow automation
- Full Software Stack Integration
- Analytics Dashboard
- Dedicated Priority Support
Where businesses typically hit a wall
And exactly what changes once your automation is live.
Your team answers the same questions on repeat
Automation handles 60–80% of routine requests instantly: chat, booking, inbound calls, back-office work. Your team is freed for what actually needs a person.
Slow replies are quietly losing you business
24/7 availability means every enquiry gets an answer in seconds, not hours. No missed opportunities, no frustrated customers.
Scaling support means scaling headcount
AI handles the volume increase. Your existing team stays focused on complex issues, relationships, and revenue-driving work.
The Process
From kickoff to live automation in 90 days
Ten weeks of build with three weeks of slack behind it. Day 90 is the outside date, not the plan.
- 01Weeks 1–2
Discovery & Audit
We map your top 10–15 customer enquiry types, existing tools, and response gaps.
- 02Weeks 3–5
Design & Training
We build the flows, connect your systems, and train it on your knowledge base and brand voice.
- 03Weeks 6–8
Test & Refine
Your team runs it through its paces. We handle edge cases and integrations before go-live.
- 04Weeks 9–10
Launch & Optimise
We deploy across your channels, monitor performance, and keep improving, so results compound over time.
Frequently Asked Questions
Everything you need to know about our services.